This is what I have tried to do: I tried zipping the file and opening it. I do not have a backup of this file (didn't think it was important). Copied. I cannot open an Illustrator file that I created last year. I may have a jpg, but I'd like the actual Illustrator file to work with if possible. I'm a new user here, but this issue has driven me to seek help in the same place I get my cat photos. This works fine. So go back and export the original again, or even try to change the file extension manually, in this case, being from .jpg to .png. But you won't be able to edit the JPEG file. It could have some sort of weird issue. Plus, this was on a mac, and I never had a problem before editing them via the standard text edit programs. the file is an unknown format and cannot be opened (.ai file). I cannot open an Illustrator file that I created last year. I can't even create a new file. appeared. If I drag to desktop then drag to program open the prompt "The file '___' is in an unknown format and cannot be opened" appears. Photoshop error: Could not complete your request because an unknown or invalid JPEG marker type is found. I don't recall what was the cause of the corruption, but there used to be better information when opening them (the error dialog would show the offending code, and I could often find that line, and compare to the same line in another similar file). A co-worker using Illustrator 10.028 was able to open the file that I could not. Copyright © 2020 Adobe. Luckily, troubleshooting the problem, I discovered that if I first open Word, and after that I open my existing file, the problem does not show up. When I tried placing it into the new Illustrator file the prompt, "The file '____' is in a format which cannot be placed." When you open an image in Photoshop, one of the following errors occurs: Could not complete your request because it is not a valid Photoshop document. I don't even see .aix as an available file format in the "open" window. Both Illustrator versions are 10. So, I recently eased everything on my hard disk, I had to download a recovery program to recover all the data in my hard drive. ; Select Set your default programs. Illustrator file in an unknown format cannot be opened hoi_yant16795724. If you used a plain text editor, you got very lucky with this one! The software repairs completely unreadable â¦ 2. It said it is in a format in which the file cannot be placed. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 3. cob - actually yes I did try that one too. For example, I exported a file from Photoshop and manually typed in as .jpg when it was being exported as a .png file! This was an issue that I was trying to resolve today, so found this help file, and;I resolved the issue today by manually changing the file extension in finder. So, I replaced the first 2 likes in the corrupt file with the first line in the other file, and I was able to open the corrupted file. Another thought: have you tried opening the file in Acrobat (relevant if saved with PDF compatibility, which may rescue a possibly simplified version of the artwork)? The documents that won't open are Illustrator .ai files just like all the others, except in thumbnail view, its just the Illustrator logo image. I'll see what happens.....ahh. File recovery is very difficult, and often fails whichever the effort. Worth mentioning because most people won't be that lucky (imaging letting Notepad loose on such a file). Illustrator CS5 implemented a fix for this issue that resolves affected documents when opening them. I found another post on this topic that mentions to enable content recovery mode: http://forums.adobe.com/message/2560449#2560449. I found this link: http://en.allexperts.com/q/Adobe-Illustrator-1027/open-ai-file.htm. I then went to this path in Windows Explorer & deleted the .txt extension. Adobe Portable Document Format (PDF) is a versatile file format that can represent both vector and bitmap data. I had a similar problem today, it was on an older file which had come off of an archive, The solution I found was to open the Illustrator file in a text editing program, I checked the header info which indicated that it was originally saved as a CS3 file. Could not complete your request because an unknown or invalid JPEG marker type is found. If that rather complicated workaround works, you should be able to just create a new Illustrator file and place the corrupt one it it. As we cannot cover how to open every file extension that was invented in the world of computers, we are going to share a practical example using an unusual file and what we did to understand how to open it and view its content. or tiff image to a Illustrator format? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Illustrator :: Cannot Save AI File - I/O Error Message Apr 25, 2013. Hello, There are several ways to open an image file in Windows 10.If a photo cannot be viewed using the Photo App, we suggest opening it using a different app.The steps below will help you set Photo Viewer as your default image viewer: Press Windows Key + S and enter default programs. Yes, I was lucky that it was a quick and easy find, but if it hadn't worked, I would have dug further and possibly found the culprit. I normally work on another drive for artwork like this. Illustrator cannot open a file when the read process is interrupted or if the file cannot be accessed or found. Dec 4, 2013. This is a rare issue but has happened on occasion with other files. Aug 26, 2013. I don't know what to do, these files are very important to my work. There are no text boxes, just those blue lines (I don't remember what that is called), but I can edit text. I knew I was missing one! I then tried to open the file by starting up Illustrator, going to File>Open>path to file> Select file> Ctrl + Shift + Alt click Open. This can also happen when the original file should have been saved as a different file format than it's original intention. Now it is opening smoothly. So my way around now is . I have an ai file that I can not save with out getting the File I/O error message. Illustrator creates vector objects, not pixel-based like MS Paint or Picasa. If I try double clicking the file to open, it won't register.If I drag to the program to open the prompt "File can't be found" appears. Hi all, I'm facing the same issue right now only when I try to place the corrupt file into a new Illustrator file or a new Indesign File, it still doesn't work. I opened the AI Prefs file in NotePad then I saved it at the Windows XP: C:\Documents and Settings\\Application Data\Adobe\Adobe Illustrator [version] Settings\en_US\AIPrefs path as a txt file. It now opens in Illustrator. Illustrator à¹à¸à¸´à¸à¹à¸à¸¥à¹à¸à¸µà¹à¹à¸à¸à¹à¸§à¹à¹à¸à¸£à¹ D à¹à¸¡à¹à¹à¸à¹ à¸à¸¶à¹à¸à¸§à¹à¸² The file is in an unknown format and cannot be opened. First Phase: Meeting the unknown file. Illustrator error: The file "MyPhoto.jpg" is in an unknown format and cannot be opened. I placed the .ai file into InDesign then exported it as an .eps file. If you'd like the JPEG image to appear in your illustration, you choose File > Place and scale to the size you like. Try by converting JPEG to PNG, BP or TIFF format using online image converter program. First: it's wrong. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. And they sometimes delete stuff that should not be deleted. Starting from the March 2018 release of Illustrator CC (version 22.1), use the Open command to import a PDF file into Illustrator. I have Adobe Illustrator CC 2015.3 and i'm running on Windows 7 Professional on a work server. How to Open an EPS File . What to do if your vector brushes won't install in Illustrator; Graphic Styles Library â¦ I did NOT have this file emailed to me. Then you can export it again. Thanks for the extra info, this was a straight Illustrator file, not a PDF. My Illustrator won't open any ait (Adobe Illustrator Template) files, I get this message: "The file ***.ait is an unknown format and cannot be opened." Then, right click and save it out. 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