Ensuring customer satisfaction and resolve all customer issues and concerns. Performed marketing research to find new prospects (list building) to expand nonprofit vertical markets. Assist in developing and streamlining workflow for lean initiative. I want a highly rewarding career where I can use my skills and knowledge to help the company and my coworkers be successful. Strong project, construction and process background gained from working closely with the management of multiple contractors, multiple discipline design, hook up and construction teams in diverse cultural environments. Support Operations Specialist Resume. Intelligence Operations Specialist Resume Examples & Samples GENERAL EXPERIENCE: Experience, education, or training which demonstrates administrative, professional, investigative, or technical work requiring the ability to deal effectively with others, to collect, evaluate and organize pertinent facts; experience preparing clear and concise written reports Provided administrative support for agency Operations department including: CallCenter, Environmental Services, Client Housing, Maintenance and Transportation. In your Operations Manager resume objective you must indicate that you have the personality and attitude for this high pressure job. Operations Specialists' job duties vary, though their main responsibility is in analyzing the needs of the customer and determining how operations can be altered in order to best meet the customer's needs. Maintained computer databases for physical security access management of 25,000 employees. Exceeded sales goals through cross-selling of products and services for retail, mortgage, and small business accounts; worked closely with Branch Manager to develop sales plan for personal banker team; Maintained bank's safe deposit box; served as bank's notary public; performed all branch's home equity loan closings, Responsible for coordinating, tracking and announcing professional conferences/meetings using Integrated Conference Approval Database, Compose and disseminate correspondences for in-house operational projects, Provide assistance to project managers on as-needed basis for processing budget proposals, Project Manager for Division's logistical relocation, office reconstructions and restorations, Complete and expedite purchasing requisitions, Selected as a mentee with Communications Branch; assist with writing articles & tweets related to adolescents, public health initiatives and program operations. Produce operational reports, situation reports (sitrep); draft message traffic, and produce briefing slides. Represent the Life Operations department in weekly Fund Maintenance project meetings and inform the team of upcoming activity. Skills highlighted on sample resumes of Operations Specialists include expediting planned corrective instrument service, asset relocation, and asset management operations; and supporting field and sales operations, installation management and validation services. Operates multiple Tactical Digital Information Links. I am currently looking for a full-time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively. Prepared, reviewed and audited daily tasks from overseas employees. Handled supervisor escalation calls as needed. Analyze work flows for process improvement opportunities to increase efficiency. Successfully completed numerous certifications regarding ethics, compliance and privacy in the workplace. Implementing and monitoring an instructional program that ensures the achievement of the company's instructional and personal goals. Created processes that initiated significant positive changes in asset protection, in accordance with maintaining high levels of service to our customers. Collaborated with business partners and cross-functional teams on the implementation of [company name] University's learning management system which improved performance measurement metrics and improved marketing efforts, strengthened client knowledge and awareness, and increased client satisfaction. Provided exceptional customer service to Omnicell's sales team and handled customer invoicing. Looking to secure an Operations Associate position with ABC Company that will allow an individual with exceptional communication, organizational and clerical skills to benefit the organization. To work as a Business Operations Specialist for the right company seeking dependable employees. Performing all IT functions which include hardware and software updates throughout the store. Coordinated 600+ shipping transactions annually of high-value medical demonstration equipment to us and Canada. Resume Objective for a Career-Changer (Different Industry) Diligent customer support representative with 3+ years experience at high-volume call center. Primarily utilize truck (LTL, FTL and exclusive-use vehicle) and air or boat if appropriate. Coordinating implementation of project plans to ensure overall goals are met and sustained long term. Especially considering you have such a short time to impress anyways. Determined and document appropriate guidelines for all quality assurance measurements. Administer full cycle event logistics including scheduling client training events, staffing, contract management, production, invoicing and reporting. Advised current and potential customers on accounts/products to maximize new money and increase customer. Use this FREE Sample Business Operations Specialist Resume with objective, skills & responsibilities to write your own resume & instantly draw the recruiter's interest. Maintained lockbox and ATM security within the branch; reported discrepancies in accounting. Director of Operations Resume Objective Resume Samples » Resume Objective » Executive Resume Objective » Director of Operations Resume Objective Job Description: Followings are the main job responsibilities of the operational director. Assisted with event planning, including associated travel and logistical arrangements. Liaison to third party vendor. Objective : 5+ years of experience as an Operations Specialist. Responsible for identifying and reporting site issues to appropriate teams across 10 websites. Settled open accounts using incoming funds from nine major lending agents, applying applicable gross and international tax rates. Planned and coordinated logistics and materials for boarding meetings, committee meetings and staff events. Managed Social Media Marketing & provided customer support on Twitter and Facebook feeds across 10 websites. As the operations manager, you play an invaluable role. Inventory management, including training, ongoingefficiency projects, compliance and troubleshooting for user interface. Leadership resume objective “Goal-focused individual seeking a leadership role with a thriving, growing company to apply management, leadership and motivational skills when overseeing a team of professionals and working toward a common goal to increase productivity." Working closely with the CEO and COO on a daily basis reporting performance data, operational issues, and scheduling issues. Job-specific Resume Skills - are the specific skills you need to do a certain job. Dedicated US Army Cyber Operations Specialist (17C), seeking IT head position at Orion Tech. In partnership w/the Region Store Trainer, educated team members on policy, company métiers, and new & efficient ways of working. An appropriated initiative that resulted in the Chicago office becoming a leader in white glove deliveries by establishing partnerships and negotiating rates with padded van movers across the country. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels, Community Association Manager 18 Hr Pre-licensing Course. Managed a book of business with over 500 institutions, created strong working relationships with the majority. Senior Beauty Bar expert responsible for scheduling product training with vendors and providing support to team members. Cooperated with various transportation companies to obtain quotes, negotiate rates, schedule and coordinate logistics for city to city and final mile transportation. Provided 24/7 enterprise-wide security monitoring, global access control systems support, crisis management, and emergency contingency planning for 150 facilities. Maintaining strict confidentiality of bank records and client information. Highly efficient and organized manager with strong planning skills dealing with Complexity and diversity. Responsible for managing and receiving inventory, parts, and generally managing the back of the house. Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting. Often, the person screening resumes will have a number of different positions that need to be filled. View All Specialist Resumes Collaborated with the Executive Director of Marketing & Operations to define segmentation strategies. Assist with ad-hoc projects to ensure deadlines and compliance standards are met. Logging truck information including fuel usage and mileage to provide reports, ensure proper record keeping, and support operations compliance review audits. Review operational control reports … Responsible for implementing/approving day to day activities for Mafumeira SUL project through PTW (permit to work) process in compliance with company sop's (standard operating procedure) and SWP's (safe work practice); along with working closely with HES team to identify/closing gaps. Assisted in training new customer service employees and tellers. Reduced processing time 34% daily. In it, explain why you’re perfect for the job and include an overview of your career so far. Assisted the Compliance department with management of client issues. AVIATION OPERATIONS SPECIALIST. 2. Operations Support Specialists help businesses attain their objectives by making sure daily operations run smoothly. Identified and escalated discrepancies with the lending agents until they were resolved. Increased company revenue by $600,000+ yearly after analyzing automatic renewal process and trends by making several suggestions which were implemented and assisted the company in meeting/exceeding monthly revenue goals, Increased customer retention by 2% by implementing one call resolution to the retention agents and by retraining the retention agents with revised call scripting, using active listening skills and overcoming objectives, Answered and assisted inbound calls from Spanish speaking customers and members when Spanish speaking agents were not available, Created and implemented: Listen, Acknowledge and Resolve, Resolved complex administrative problems, saved valuable time, and increased productivity in the organization, Attended/represented the company in multiple events statewide, generated over $ 60,000 in profits, Organized /conducted weekly staff meeting, discussed new projects, objectives, and career development strategies, Developed personalized strategic financial plans for clients, this contributed to a 25% increase in new partnerships, Coordinated /conducted clerical/office support activities for the financial center and upper management. Instrumental in organizing and facilitating the timely distribution of plan participant's quarterly statements. It should be targeted for the specific job to which you are applying. Performing a detailed, accurate preliminary review of loans received for funding (conventional, FHA, VA). Backed with 10 years of extensive training in Information Technology and Cyber operations to combat threats posed by adversaries in the cyberspace. This section, however, is not just a list of your previous business operations specialist responsibilities. Prepared daily, weekly,monthly work volume reports on stop payments on checks pertaining to insurance payments for senior management review. Coordinated flight plans with all related agencies. Provided excellent customer service to existing customers and branch related personal. If it isn’t clear what your goals are, the screener may discard your resume without considering you for the specific job you seek. Evaluate agent performance by performing call evaluations, side by side coaching with sales and retention agents, provide immediate feedback to improve performance, ensure that superior customer service was provided and acknowledge high performing sales agents. Solely responsible for in sourcing of items processing duties: in-clearing items, returns, charge backs and exception items through the Federal Reserve, Technological Entrepreneurship And Management. Experienced working with extremely diverse groups, personal size ranging from about 3-30. The key to this section is keeping it short and sweet while summarizing the resume. In addition, access to free sample resume, you can use as an example resume for your reference their prepared in a professional manner. Highlights of Qualifications: Remarkable experience with project planning; Huge knowledge of developing total cost of ownership Researched and resolved customer and Representatives' issues including missing or damaged items and pricing problems. Do it last so you’ll have a supermarket of impressive bullet points to pull from. Good organizational skills with ability to work effectively with co-workers. Mentoring Angolan nationals in every aspect of process and operations along with troubleshooting and working to solve daily process problems in order to eliminate repeated downtime events. Involved in transitioning statements from third party to in-house, saving over $10K annually as well as giving bank more control over content. Ensure compliance with both company and client established guidelines / specifications. How to Write an Operations Manager Resume Job Description . However, a resume objective that focuses on your skills and abilities can actually enhance your resume by convincing employers that you know what you want to do and that you have the skills needed for the job. Point of contact for customers, depot, and FedEx through managing incoming and outgoing shipments. The section work experience is an essential part of your business operations specialist resume. Practiced with making sound judgments in high-pressure situations. Using General Accounting and Ledger Principles. It’s sink-or-swim time. Researched and resolved incoming emails from front line agents. A “Resume Objective” and “Resume Summary Statement” are NOT interchangeable. Financial reporting for ODNR watercraft registrations and federal duck stamps maintain peak performer program maintain war board/zone accountability/care tracking/host discrepancy report/sales matching report/layaway report maintain pos/e track/ASO/GSO/oh & pa license/3point5 user lists. 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