Afterwards I called and still am calling my local post office number, but some ass of an employee keeps picking up the phone and hanging it up. Yes! The United States Postal Service will do absolutely everything they can to help find missing mail USPS individuals were responsible for delivering the first place. Estimated delivery time between Alaska / Hawaii / Puerto Rico / APO-FPO’s and the contiguous 48 states is calculated by entering the origin and destination information into the Postage Price Calculator located in USPS.com ®. Enjoy your ham. Alternately, you can call the UPS location you visited to mail your package or call customer service at (800) 742-5877. My neighbor didn't sign for the package. The United States Postal Service is an independent agency of the United States federal government responsible for providing postal service in the United States. What To Do If UPS Says Your Package Was Delivered (Even Though It Was Not) If your driver has completed the delivery, then then tracking system for the package will indicate where exactly it was left (for example, in the front door, at the porch etc.) HELP!!! I asked 2 people if a package had ben delivered they said no. I sent a certified package to the Greenville, SC post office in July 2015 to a court reporter post office box. My neighbor told me about a similar issue that occurred with her parcel the previous day. Called USPS CS # and opened a case. This frustrates me and has me worried. We looked in/around the mailbox, in our garage, and every door access. Call Customer Service: Call USPS in the case of missing mail, lost mail, and delayed package. I told them that was too inconvenient and hung up. Whether you are sending it or receiving it, your mail is important to you and the U.S. These people really missed the point. Amazon delivered a package to my neighbors door mistakenly and snapped a picture of their doorstep + my package. Later at night he returned me my package. I had a computer case that UPS delivered to my neighbor instead of me. If you think your package or mail is lost or delayed, follow these steps to help us find your mail. If your package requires a signature, or if you are worried about leaving a package unattended on your doorstep, you can try leaving a note on your front door asking UPS to leave your package with a neighbor. It'll then get shuffled off somewhere for a day, and will with near-certainty show up on Tuesday , rather than on Monday. Anyway, someone a little more action oriented from UPS called me back later today. It may also happen that USPS is unable to find your missing mail pieces. You can easily add UPS delivery instructions if you track your package online and have a UPS My Choice account that lets you control your deliveries. Pick you package up at a nearby location, such as a UPS Access Point™ Have us deliver your package once you're back in town; Request that we leave your package with a neighbor; Send your package to another address, in some instances; All of these arrangements can be made from the UPS My Choice delivery notifications or your Delivery Planner. Called an aquaintance who works there and the driver was on my doorstep within 30 minutes to try to get the package from my neighbor. They claimed that they delivered it a day before it was due. Customers place their request, and the information is sent to the destination delivery unit for the address on the mailpiece. There was NO PACKAGE to be found! USPS Package Intercept service allows customers to request to have a mailpiece that they have sent through the Postal Service intercepted prior to delivery. Sometimes when the USPS feels that your package or mail item is not safe enough to forward, then also it does not recover the package. Because the item I brought was a bit on the expensive side. The UPS truck doesn't go to my house and I am confused. USPS … USPS Package Intercept. If the package is still nowhere to be found, it’s possible that it was erroneously marked as delivered by USPS. Lastly, we have noticed a somewhat common trend with USPS lately where tracking information will say a package is delivered only for the package to actually arrive a few days later. Ebay best_buy won't refund me because tracking says delivered. What to Do If You Receive a Late Package . The package mysteriously disappears from the USPS Currier but yet he claims it was delivered to my address. Multiple packages that delivered later than 8 p.m. on the promised delivery day could land USPS in hot water with the e-commerce giant. We have 6 cameras and he does show up about the same time as the delivered time stamp but 5 min later. I'm having the worst luck ever. I did not request the package be held, and I was home all day. Ironically, when I got that package, the original package was delivered at the same time. I wasn't able to get ahold of Usps customer service so I'll have to wait until Monday. ... window for your package based on delivered package statistics to your zipcode/state. If USPS determines the package was delivered, you’ll have to treat it as a stolen package. There was another case a few years ago when I was anticipating a package from UPS. UPS Delivered a Neighbor's Package by Mistake to My House ... BTW, just out of curiosity, I called FedEx to report a mis-delivered package today. Package Services is not a guaranteed service; delivery by a certain date or time is not available. If you are the one who wants to pickup UPS package before delivery, then we have good news for you that you can pick up the UPS shipment or package before the final delivery or attempt. UPS may be willing to send someone to retrieve your package. This is transpired only a few days after Monday the 12th DELIVERY DAY. I called customer service Best Buy and they can't do anything because it's an ebay store. If USPS cannot find the package, you will need to file a claim for your loss. … I called the tracking number to see if it was delivered and the package was. It was not a high cost item and we ship with first class mail which is not eligible to file lost claim. If the driver delivered your shipment to an alternate location, you should have received a UPS InfoNotice that indicates where the shipment was left (for example, a neighbor's house or leasing office). Thus buyer then ask me to file claim with USPS and refund him the money. Deborah Garrison is her name. The package wasn't mislabeled, it was simply dropped off in the wrong place. I went into a paranoid state of mind before it arrived the next day. Postal Service ®. Furthermore, the tracking information on the USPS label was a bit off - they claimed that they delivered it at 8:30AM. The package was an apple watch valued at $400. The ***** actually put the package inside someone else's mailbox who lives next to my apartment. Even though the package is correctly postmarked and our address is clearly visible. UPS delivered the package to the wrong address. Mailman came and no package is present. I call the local UPS center, after a short time on hold they told me he had found my package, The driver delivered it to my neighbor. When I got back to my home on 10/2/18 still no package!!! But guess what? Sorry - the title should read "UPS Delivered a Neighbor's Package by Mistake to My House." I don't think anything of it because I figured that person ordered something too. When mail is lost or delayed, we want to find it. We first recommend asking your recipient to check any other locations the package might be (the front door, back door, mailbox or even a neighbor's house). UPS cared so much about the delivery that not only could they not be bothered to check the address, but they left a perishable food item on your porch. Check with others at your address, or perhaps a neighbor, to see if someone else has picked up the package. You may also have the option to redirect the package to an alternative address or UPS-authorized location. She apologized for the inconvenience and said they would in fact call the delivery person and he would pick the package up from my house where he delivered it by accident. Next would you mind checking with neighbors and housemates to see if anyone else received in in error? After the package has been delivered: If UPS has already delivered your package, there’s still a chance you can get it sent to the correct address. USPS review from Burbank, California with 3 Comments: My next door neighbor has been handing me mail that has been wrongly delivered to their … The very first thing they asked for was a tracking number. At around 6:23 Usps sent me a status of my package saying delivered left with individual. So I guess the USPS guy just signed with a random name because he had to since he didn't really have any signature of mine. Make sure that the neighbor you ask to help you will be home during the day to sign for your package. So I called the toll free number to speak to customer service, they also confirmed, the package was delivered. On 10/2/18 I checked the tracking # is indicated that the package was delivered on 10/1/18. I already got a refund from Amazon, but still the fact that after a week my neighbors have not returned my package to me is actually making me increasingly mad. UPS lets you pick up the packages before the delivery.For this, you can do different things. We supposably had a package delivered by USPS on 12/15. ... Best case scenario at this point is that a neighbor has my package and decides to return it to the correct address. The list of things is given below along with the instructions. The package was delivered the next day. In my neighborhood, we got mailmen that are very lazy and will not look at the apartment number or the street number and my package (texted to me that it's delivered) and I may get it because it was sent to the rental office by the neighbor. And now I … Just the other day I once again had a package scanned "Held at Post Office, At Customer Request". By Caitlin O'Kane December 21, 2020 / 12:01 PM / CBS News I know it's them because of the color and the stupid cacti on their porch. How to Start a Missing Mail Search. I go to check the status on my package and it says "Delivered 3:57 pm" That was about the same time I was turning on my street. Every tracked USPS package that I'm supposed to receive at work on a weekend (when work isn't open) gets marked as "delivered" on Saturday or Sunday when USPS tries to make the delivery. One of the buyer claim that the package was delivered to his neighbor, he ask the neighbor for the package but they claim they don’t have it. USPS misdelivered my package and ebay seller best_buy won't refund me. Before you begin the Missing Mail Search, check your tracking number. UPS driver brought to tears when hundreds of neighbors thank him for his work during the pandemic. This all happened yesterday and I haven't heard from the neighbor. I've contacted the seller to let them know about the situation. If you receive a late package from the USPS, be sure to report it, advise the former postal service workers. With USPS Package Intercept ® service, you can redirect domestic packages, letters, and flats with a tracking or extra services barcode as long as the items have not yet been delivered or released for delivery. Contents; USPS Tracking; Track USPS package ... reception desk, neighbor, etc.).