Unlike cleaning the thermopile and the thermocouple, this is a task that should definitely be left to a professional. 22,781 Posts #21 • Feb 10, 2010. In order to find out, simply open the vent. Among the causes of problems with gas fireplace burners are: Wiring that is faulty, damaged, or unattached could be the cause of a burner that won’t light. Our GZ550-1KT Blower Fan Kit is designed for the Napoleon BGD34-1NT gas fireplace insert to circulate air around the firebox and enhance heat output. After all, messing with gas lines can be a dangerous business for someone who lacks technical expertise. The thermocouple and thermopile are the two most common reasons why a gas fireplace won’t stay lit. If you just moved to this house or can’t find it for some reason, call us up and we may be able to help you find it over the phone. Modern gas fireplaces have several key components: The thermopile’s job is to keep the valve open so gas can flow and keep the pilot lit. But if it’s making nowhere near enough, the gas valve won’t open at all, and the fireplace won’t light. Create unique spaces with multi-sided fireplaces. “We suggest people in rural areas leave their pilot lights on for this reason,” Worthen says. Also, the buildup of soot and other debris can clog the valve and weaken the flow of gas. The blower is typically wired to the thermostat to activate when the fire reaches a certain temperature. We book several months in advance, so act now! B-vent means the fireplace pulls air from within the house to facilitate combustion (fire needs oxygen). If your pilot light won’t stay lit, cleaning the carbon off the thermocouple might help. It’s designed to determine whether the pilot light is lit and then subsequently signals the gas valve to open. It really can be as simple as checking your pilot light and turning it on. If this still doesn’t solve your problem, you may want to consult a professional. As the seasons pass, you may find that your gas pressure drops below where it needs to be. So if you haven’t had any service or cleaning for several years, that’s likely to be the source of your problem. You can prevent this in the future by setting it to “winter” mode, which means it will always be on. My Honeywell Thermostat is Not Turning On! This leads to fire misalignment. B&C repairs and services any brand of fireplace except for electric and ventless varieties. And that stinks. If you are unsure if your location is within our service area, please contact us to find out! However, if it continues and your gas fireplace still won’t stay on, it is always a good idea to have an experienced technician examine your fireplace. A handy homeowner can certainly correct a gas fireplace that won’t stay on during those long, chilly nights. So, with B-vent, a cold flue makes it harder to light because it won’t vent correctly. This involves a thorough cleaning and usually takes about 45-60 minutes. This is the simplest fix for when your gas fireplace won’t stay on. What does it mean if your gas fireplace pilot light won’t stay lit? However, there are other possibilities out there. After years of use, your thermocouple may have a buildup of carbon deposit, which affects its ability to function. The bottom line is, gas fireplaces are far more convenient and easier to use than wood-burning ones. After turning it on, wait a couple minutes, and then try lighting the fireplace again. As the seasons pass, you may find that your gas pressure drops below where it needs to be. adhere to the minimum clearance to combustibles for your appliance, refer to your installation manual for information. But before you schedule an appointment, here’s a quick troubleshooting checklist to try first. No matter the brand – Heat n Glo, Napoleon, Kingsman, Empire, RHPeterson, or any other – the parts will wear out or get dirty or clogged over time. You will be able to determine whether or not the small flame is out. Get on our service schedule soon and get your fireplace back to full working order. The upgrade kit must be installed by a qualified gas appliance technician. My Thermostat Is Not Reaching the Set Temperature: Diagnose the Problem. Another common culprit is incorrect gas pressure. Be sure to check your instruction manual for more details on how to turn your pilot light back on. Not in our service area: Granite Falls, Lake Stevens, Marysville, Renton. If this happens, be sure to check your pilot light again. Ascent™ 36 The Napoleon Ascent™ 36 Gas Fireplace adds ambiance to any room and is perfect for builders and homeowners alike. The Napoleon GDS20N Fireplace is designed to be used with natural gas. You may not notice the beginning of a soot buildup problem with the unaided eye. Blower Keeps Tripping Circuits In older homes, where circuits haven't been upgraded, a new fireplace can cause electrical problems. This is unnecessary and doesn’t save you any money. Direct vent means you have an inner and an outer exhaust pipe, like a smaller pipe inside a larger one (see photo). If the blower motor is not working properly, try troubleshooting the equipment to check for common problems. Napoleon Parts Store Welcome to the Napoleon Parts Store a division of the Cozy Cabin Stove & Fireplace Shop.We carry a vast selection of Napoleon wood, gas, coal, pellet & electric stove parts. A thermopile is essential to keeping your fireplace going, but it can also develop serious carbon deposits over time. Another … Michael Joseph has more than 20 years of hands-on experience as an avid home handyman and had 10 years in the construction industry, specifically in the field of HVAC. Gas Fireplace Inserts. If your fireplace remote isn’t working, sometimes it’s as simple as changing the batteries. Before you go too far in your attempt to solve the problem, you should check to make sure your pilot light is lit. Or does it turn on but not stay lit? Consumers should stop using the recalled fireplaces and contact their local Napoleon Fireplace Hearth Dealer to arrange a service call to have a free upgrade kit installed on their fireplace. If your fireplace is growing in age, there is a possibility that your gas valve is simply worn out. This is a simple fix but does require professional help to adjust it properly. Whether your gas fireplace uses propane or natural gas, ceramic logs or fire glass, is free standing, built-in, double-sided or a slip-in insert, it requires a gas burner to create the flames. Save my name, email, and website in this browser for the next time I comment. You'll need to upgrade your circuit panel to accommodate the blower if you … The Wolf Steel IR3GN Napoleon Basic Natural Gas Fireplace Insert is a product that is worth spending money on. The blower motor supplements the heat produced by the gas burners by pushing air with a fan. Lightly sand away the carbon deposit until it looks clean again. Worthen adds that spiders and other insects often lay nests inside pilot tubings in rural areas. You might find that you have an even bigger problem with your unit. To troubleshoot a Napoleon gas fireplace that will not stay lit, check the drip loop, the pilot light, the thermocouple and the gas valve to ensure all components are clean and working before replacing. Another common culprit is incorrect gas pressure. Playing with gas can be extremely dangerous for you, your family, and your home. It is a good idea to try some of these DIY tips before you call a repairman to take a closer look. With just a few simple tools like fine-grit sandpaper, you might be able to fix the issue entirely. Many of the potential causes for this issue can be solved on your own without the help of a professional. Thermopile Voltage Low: What it Means and How to Fix It? Page 1 Installation and service must be performed by a qualified installer, service R-2000 Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON L4M 4Y8 Canada • (705)721-1212 • fax(705)722-6031 www.napoleonfireplaces.com • [email protected] VENTED GAS FIREPLACE GDI-44N NATURAL GAS MODELS GDI-44P FOR YOUR SAFETY • Immediately call your gas supplier from a neighbour's … Napoleon's Ascent™ 35 Gas Fireplace has a large viewing area to maximize the view of the realistic flames and log set. B&C repairs and services any brand of fireplace except for electric and ventless varieties. This fireplace has a painted black finish that’s… With any luck, you’ll be able to avoid the cost of bringing in a professional. NAPOLEON gas fireplaces are manufactured under the strict Standard of the world recognized ISO9002 Quality Assurance Certificate. As shown in photo, the body of the new one is about 1cm shorter than the original. However, there are other possibilities out there. Keep in mind that the instructions to reset your pilot light will be different for every make and model of gas fireplace. It can be a relaxing ritual just before bedtime or a great way to warm up the house first thing in the morning. But if you prefer to shut it off in the spring, then schedule an appointment right then for September or October to get the pilot relit. Unfortunately, what can you do when your gas fireplace won’t stay lit? Ventless gas fireplaces, in particular, are popular because they're clean and easy to use. On a cold winter night, you want to be able to flip on your gas fireplace and settle in with a good book. Hot air rises and cold air settles so that is normal. Bad smells are more common in B-vent gas fireplaces than direct vent, but a bad smell does not necessarily mean your fireplace is broken. The safest course of action is to have a professional come out and quickly resolve this. A thorough cleaning and inspection often fixes many common gas fireplace problems. NAPOLEON gas fireplaces are manufactured under the strict Standard of the world recognized ISO9002 Quality Assurance Certificate. This is why a thorough cleaning and inspection often fixes what you thought would be a costly repair job. B-vent units do have built-in safety shutoffs that kick in when it’s venting incorrectly, so the odor should not keep getting worse. … A thorough cleaning and inspection often fixes many common gas fireplace problems. Duluth Forge 170034 Gas Fireplace Insert High Heat with a Classic Look – Review. This results in venting going into your house, rather than up and out. Make sure the voltage is high enough to handle the blower's necessary output. NAPOLEON products are designed with superior components and materials, assembled by trained craftsmen who take great pride in their work. Every appliance eventually reaches the end of its lifespan, and the components of your fireplace are no different. If you smell burning wires or an odor you suspect is gas, shut off the fireplace, vent the house and consult a professional. Clean the fireplace, remove chimney obstructions and clean the flue. This is another relatively small piece of your fireplace that converts heat to electricity, ultimately opening up the gas valve when you turn on the fireplace. Convert wood fireplaces - no mess, no hassle. But they do require regular service and upkeep. The thermocouple is a small metal sensor or rod that is situated directly in front of the pilot light. Again – you are safer leaving this work to a professional. To fix this requires expert knowledge beyond most typical homeowners. 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